Accessibility Statement
Our commitment to making centraltexasplumbing.com usable for everyone.
Our Commitment
Central Texas Plumbing Solutions is committed to making our website accessible to as many people as possible, including individuals with disabilities. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the recognized international standard for digital accessibility.
What We’ve Done
- The Site is built on modern, semantic HTML with structured headings, alt text on images, and keyboard-navigable menus.
- Color contrast meets WCAG AA standards across primary navigation, hero areas, and content.
- We support standard browser features like text resizing, zoom, and screen reader compatibility.
- All forms include proper labels and error messaging.
- Interactive elements — buttons, links, dropdowns — are operable via keyboard alone.
How We Test
- Lighthouse Accessibility audits run during site development (current score: 91-92 / 100).
- Manual keyboard navigation testing.
- Screen reader spot-checks (NVDA, VoiceOver).
- Color contrast verification using automated tooling.
Known Limitations
This Site uses third-party tools and embedded content — including our online scheduling widget, payment processor, and chat assistant — that may not be fully accessible. We work with these vendors to improve accessibility but cannot guarantee third-party compliance.
If You Encounter an Accessibility Issue
We want to hear about it and fix it. Please contact us:
Central Texas Plumbing Solutions
307 Lake Air Dr, Waco, TX 76710
Phone: (254) 776-6500
Email: info@ctps.plumbing
When reporting an issue, please include:
- The page URL where you encountered the problem
- A description of the issue
- The assistive technology or browser you were using
We will respond within 5 business days and work to remediate the issue.
Alternative Access
If our website is not working for you, you can always reach us by:
- Phone: (254) 776-6500 (24/7)
- Email: info@ctps.plumbing
- In person: 307 Lake Air Dr, Waco, TX 76710 (during business hours)
We provide the same service through any channel — request an estimate, schedule service, ask a question, or share feedback.
Ongoing Improvements
Accessibility is not a one-time project. We review the Site regularly and update it as new accessibility tools and standards become available. The “Last reviewed” date at the top of this page reflects our most recent check.
