FAQs
Central Texas Plumbing Solutions
Have a plumbing-related question? We have the answer at Central Texas Plumbing Solutions. Check out these FAQs and give us a call today for more information!
What services do you offer?
We provide a wide range of plumbing services including leak repairs, drain cleaning, water heater installation and repair, pipe replacement, and more.
Are you licensed and insured?
Yes, all our plumbers are fully licensed and insured to ensure quality and safety.
How do I schedule an appointment?
You can schedule an appointment by calling us directly, filling out the contact form on our website, or emailing us at info@ctps.plumbing.
Do you offer emergency plumbing services?
Yes, we offer 24/7 emergency plumbing services. If you have an urgent issue, please call our main number and press 1 for our emergency hotline.
What should I do in case of a plumbing emergency?
In case of a plumbing emergency, turn off the main water supply and call us immediately. We will guide you through the next steps.
What should I do if a pipe bursts?
If you experience a burst pipe, immediately shut off your main water supply, then contact our emergency plumbing service for prompt assistance and repair.
How can I prevent plumbing issues?
Regular maintenance and inspections can help prevent plumbing issues. Avoid pouring grease down the drain, use drain screens, and schedule annual check-ups.
What are the signs of a plumbing problem?
Common signs include slow drains, low water pressure, unusual noises, and water stains on walls or ceilings.
How do I know if my water heater needs to be replaced?
Signs that your water heater may need replacement include inconsistent water temperature, rust-colored water, and strange noises coming from the unit.
What types of water heaters do you install?
We install various types of water heaters including tankless, electric, and gas water heaters.
How often should I have my drains cleaned?
It's recommended to have your drains cleaned annually to prevent clogs and maintain proper flow.
What are the common causes of clogged drains?
Common causes include hair, soap scum, grease, food particles, flushable wipes and foreign objects.
Do you guarantee your work?
Yes, we offer up to a 1 year satisfaction guarantee on all our services. If you're not happy with the work, we'll make it right.
How can I provide feedback on your services?
We value your feedback. You can provide feedback through our website, email, or by calling us directly.
How can I contact you?
You can contact us via phone, email, or through the contact form on our website. Our contact details are 254-776-6500 and info@ctps.plumbing
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