FAQs

Central Texas Plumbing Solutions

Have a plumbing-related question? We have the answer at Central Texas Plumbing Solutions. Check out these FAQs and give us a call today for more information!

  • What services do you offer?

    We provide a wide range of plumbing services including leak repairs, drain cleaning, water heater installation and repair, pipe replacement, and more.

  • Are you licensed and insured?

    Yes, all our plumbers are fully licensed and insured to ensure quality and safety.

  • How do I schedule an appointment?

    You can schedule an appointment by calling us directly, filling out the contact form on our website, or emailing us at info@ctps.plumbing.

  • Do you offer emergency plumbing services?

    Yes, we offer 24/7 emergency plumbing services. If you have an urgent issue, please call our main number and press 1 for our emergency hotline.

  • What should I do in case of a plumbing emergency?

    In case of a plumbing emergency, turn off the main water supply and call us immediately. We will guide you through the next steps.

  • What should I do if a pipe bursts?

    If you experience a burst pipe, immediately shut off your main water supply, then contact our emergency plumbing service for prompt assistance and repair.

  • How can I prevent plumbing issues?

    Regular maintenance and inspections can help prevent plumbing issues. Avoid pouring grease down the drain, use drain screens, and schedule annual check-ups.

  • What are the signs of a plumbing problem?

    Common signs include slow drains, low water pressure, unusual noises, and water stains on walls or ceilings.

  • How do I know if my water heater needs to be replaced?

    Signs that your water heater may need replacement include inconsistent water temperature, rust-colored water, and strange noises coming from the unit.

  • What types of water heaters do you install?

    We install various types of water heaters including tankless, electric, and gas water heaters.

  • How often should I have my drains cleaned?

    It's recommended to have your drains cleaned annually to prevent clogs and maintain proper flow.

  • What are the common causes of clogged drains?

    Common causes include hair, soap scum, grease, food particles, flushable wipes and foreign objects.

  • Do you guarantee your work?

    Yes, we offer up to a 1 year satisfaction guarantee on all our services. If you're not happy with the work, we'll make it right.

  • How can I provide feedback on your services?

    We value your feedback. You can provide feedback through our website, email, or by calling us directly.

  • How can I contact you?

    You can contact us via phone, email, or through the contact form on our website. Our contact details are 254-776-6500 and info@ctps.plumbing